Question 1

How do we get started?

Accepted Answer

Send a message through the form above. We'll have a quick discussion about your goals, then you'll receive an intake form to capture the details — no endless back-and-forth over email.

Question 2

How much does a website cost?

Accepted Answer

It depends on scope — pages, features, ecommerce, CMS and integrations. After a short discovery call you’ll get a clear quote before anything begins.

Question 3

How long does a project take?

Accepted Answer

It depends on scope. A focused landing page might take 2–3 weeks; a full business website typically 4–8 weeks. You'll get a clear timeline in your proposal before anything begins.

Question 4

Do you work with businesses outside Staffordshire?

Accepted Answer

Yes. Norvex is based in Uttoxeter, Staffordshire, and works with clients across the Midlands and the wider UK.

Question 5

Do you work with clients outside the UK?

Accepted Answer

Yes — worldwide. Everything runs through your client dashboard and video calls, so location doesn't matter.

Question 6

Can you redesign my existing website?

Accepted Answer

Absolutely. Whether it's a full rebuild or improving what you already have, we can work from your current site as a starting point — including redirects when URLs need to change.

Question 7

Can I update my website myself?

Accepted Answer

Yes, when a CMS is part of the build. If you rarely need edits, a simpler setup with occasional support can be more cost-effective.

Question 8

Do you provide website hosting?

Accepted Answer

Yes. Hosting, domains, SSL, and deployment are handled completely — you don't need to touch the technical side.

Question 9

Will my website appear on Google?

Accepted Answer

I implement technical and on-page SEO foundations so the site can be crawled and understood. Rankings also depend on competition, content and local signals like Google Business Profile.

Question 10

Do you build ecommerce websites?

Accepted Answer

Yes — from focused storefronts to more custom commerce flows. Scope depends on catalogue size, payments and fulfilment needs.

Question 11

Are your websites mobile friendly?

Accepted Answer

Yes. Mobile-first layout, tap targets and performance are baseline requirements on every Norvex project.

Question 12

Do I need to provide content?

Accepted Answer

It helps to have a rough idea, but you don't need everything ready upfront. We can work together on structure and copy, or you can provide content as we go through the intake process.

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